Getting Started
Default solution folder, feel free to edit or delete it.
While you can find this short cuts by clicking on your profile, you can print this out for your use.
Fri, 6 Jun, 2025 at 12:56 PM
This is the help desk documentation on how to use threads when forwarding https://support.freshdesk.com/support/solutions/articles/50000005675-collabora...
Wed, 18 Jun, 2025 at 2:25 PM
To merge duplicate tickets within FD Verify the tickets are duplicates Note the ticket id of the one you will keep as active(primary) and the ticket id o...
Fri, 11 Jul, 2025 at 10:44 AM